10 Aug 2017

Full-Time Desktop Support Specialist

Cinesite Vancouver Inc – Posted by reneepirieVancouver, British Columbia, Canada

Job Description

Cinesite Vancouver Inc. is growing! We’re seeking a Desktop Support Specialist to begin as soon as possible. This is a full-time position.

Responsibilities:
• Troubleshoot and solve various desktop-related issues as they arise
• Provide first line support to studio artists
• Follow up with users to confirm issues are resolved
• Escalate difficult issues as required
• Setup and configure desktop computers, peripherals and accounts
• Support studio by organizing and cleaning equipment, tracking inventory, and other assigned duties
• Assist higher-level IT staff with server and infrastructure tasks as required
• Be proactive about finding and fixing potential issues
• Ensure safe, fast, and secure media movement in and out of the studio

Qualifications:
• Excellent knowledge of Linux and Windows operating systems as it relates to desktop users
• Excellent troubleshooting methodology and attitude
• Understanding of basic enterprise computer/networking infrastructure and terminology, such as:
o DNS, DHCP
o LAN, WAN, DMZ, TCP/IP, CIFS, NFS
o RDP, VNC, SSH, SCP
o AD GPOs
o IPMI, BMC, ILO
o Workstation components:
 CPU, GPU, RAM, SSD, PSU
o Switches, firewalls, network attached storage
o Printers, peripherals, televisions, projectors, monitors
• Able to efficiently and effectively use CLI/shell OS commands
• Must be able to follow set protocols and best practices in a timely manner
• Strong interpersonal skills and relate well with all levels of the company
• Adapt quickly to changing priorities with a high level of patience
• Desire and ability to learn on your feet and complete tasks quickly
• Know your MBs from your GBs; know your kbps from your MBps
• Know your 2k from your 1080p
• Must be able to lift and carry up to 25 kg

Optional Assets:
• Basic working knowledge of Bash/Batch/Powershell/Python scripting
• Experience with the following is considered an asset:
o animation/VFX-related software packages, such as: Maya, Nuke, Houdini, Photoshop
o configuration management software such as: Puppet, Chef, Ansible
o production tracking software, such as Shotgun and ftrack
o Active Directory and/or IPA
o server hardware, such as Dell, Supermicro, HPE
o administration of ‘G Suite’ products
• Have a valid driver’s license and own a car

To apply: https://www.cinesite.com/job-vacancies/

cinesite

Job Categories: 3D Animation. Job Types: Full-Time. Job expires in 18 days.

966 total views, 45 today

Apply for this Job